Where is my order?
Wondering where your order is?
First, check the order confirmation email you received; it should contain a tracking number you can use to see where your package is.
You can also take a look at our shipping policy to get an idea of how long orders usually take to arrive.
If you're still having issues or need further clarification, don't hesitate to reach out to us. We're here to make sure you get your items as smoothly as possible.
How Do I Make a Return?
If you're not completely satisfied with your purchase, don't worry. You can refer to our Returns Policy page for all the details on how to send your item back.
If you still have questions or need help initiating a return, feel free to get in touch with us. We're here to make the process as easy as possible for you.
Can I Update My Shipping Address?
Need to update your shipping address?
If your order hasn't shipped yet, we can definitely make that change for you. Simply contact us as soon as possible with your order number and the updated address.
If your order has already shipped, unfortunately, we can't make changes, but reach out anyway—we'll find the best solution for you.
What Payment Methods Do You Accept?
We aim to make your shopping experience as convenient as possible.
That's why we accept all usual payment methods, including credit/debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and more.
If you encounter any issues during checkout, don't hesitate to reach out. We're here to help you every step of the way.
What makes your products reliable and secure?
Great question! Our products are designed to the highest standards and undergo rigorous testing by US-based security teams. We prioritize quality and reliability, so you can have peace of mind knowing you're getting the best in personal and family safety. From RFID-blocking wallets to GPS locators with fall detection, you can trust that each product is built with your safety in mind.
Do you offer a warranty on your products?
Absolutely, we stand by the quality of our products. That's why we offer a 1-year limited warranty on all items. If you encounter any issues within the first year, just reach out to our customer service team, and we'll take it from there. Your satisfaction and safety are our top priorities.
STILL GOT QUESTIONS?
Feel free to use the contact form below or shoot us an email; we aim to respond within 24 hours. If you prefer a more immediate connection, you can reach out on our social media channels or use our live chat feature. We're here to assist you however we can!
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