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IronClad Family GPS connects to T-Mobile LTE Network across the United States using our Already Included, pay-as-you-go SIM Card.
Don't want to use our sim? No problem, use your own sim with your existing provider. Our device supports AT&T, Verizon, T-Mobile and in fact, any provider that connects to an LTE network.
Travelling international? Our devices work in 150+ countries as long as your sim has the proper coverage plan. And the best part? You're not tied to us, and you can switch sim providers as you need to.
FAQs
HOW DOES YOUR TRACKER DIFFER FROM OTHER TRACKERS?
You are required to subscribe to their proprietary cell plans for coverage in addition to the device cost. We don't!
- You can activate the SIM we provide for $5/mo. which we tested and found was sufficient for your coverage. You can choose to "pay as you go" or "prepay 3 months, 6 months or 1 year".
- Or you can use your own sim if you have family plan discount with your cell provider. You are not tied to us, and you can switch sims, you can switch plans perhaps for international coverage during travel, you have full control.
- We have one year warranty; Other have 6 months or similar 1 year.
We hope this is helpful and that you can take advantage of the IronClad Family Watch for Teens & Adults to protect your loved ones or yourself with the absolute freedom without getting tied to any specific vendor as things change in the future according to your family needs.
DOES YOUR TRACKER CONNECT TO A MONITORING SERVICE?
No, Our watch does not require you pay for a monitoring service; rather have family members take care of their loved one.
- The IronClad Family GPS TRACKER can be programmed to call up to 3 numbers consecutively if a fall detection is sensed or if SOS button is pressed. If nobody answers, it will turn around and retry all three again. It will also send mobile device push notifications (if you configure it to do so (recommended)). That way we make sure family members are notified. You can initiate a video call instantly or audio call to check on them.
- Some of our clients set the 3rd number to 911 while the first two were immediate family members.
HOW MUCH IS THE REFRESH RATE TO LOCATE MY FAMILY MEMBER ESPECIALLY IF THEY WERE LOST?
Our refresh rate can go down to every 1 second in case your family member is lost. We recommend this mode if you're trying to locate them if they were lost. Others only goes down to every 15 seconds. Our research including client reviews of other products showed users stating it insufficient to wait every 15 seconds when they are in panic mode looking for their loved ones.
ARE THEIR ACTIVATION FEES?
No activation fee with IronClad family. Use the included sim and select the plan you need to provide your cell coverage so you can connect to your GPS tracker anytime. We have no hidden fees. You pay for the tracker, you own it.
Of course, that does not mean we do not provide support. In fact, we offer same day support to make sure you are happy. You can always reach us at support@ironcladfamily.com or call our main number +1-786-360-1352 option 2.
Explain "No Subscription." Do I need a SIM card?
Every GPS device that communicates with a cell phone requires its own SIM card. Many companies require that you subscribe to their system, and they embed a SIM inside the GPS device that you can't remove. You either subscribe to them or you can't use your device. We allow you to choose your SIM provider and change your SIM if you choose. Regardless of what SIM you use, there will be an additional monthly fee from your SIM provider. If you want to use the SIM we ship with the device, we have partnered with SpeedTalk Mobile to provide the most economical option available at just $5 / month. Your device with ship with this SIM installed, preconfigured, and pre-paid for 30 days so that you can use the device right out of the box. At the end of 30 days, if you want to continue using this SIM, you just update the information on the website and continue the pay-as-you-go payments.